Our Vision
To ensure high‑quality home care is delivered directly to your doorstep, ensuring comfort, dignity, and independence within your own environment. Our services are flexible, personalised, and tailored to meet the unique needs of every individual, regardless of background or circumstances.
We aim to empower people to live healthier, independent, and more fulfilled lives through compassionate, person‑centred care. Our care plans are developed using a patient‑focused approach, supporting individuals to overcome challenges, build resilience, and achieve meaningful, lasting change.
As a trusted provider in the Northeast of England, we supply skilled staff to private sectors, local councils, private individuals, and home care services, ensuring that high quality care is accessible to all. Our vision is to continue expanding our reach, delivering exceptional support to people across the region and its surrounding communities.
Who We Are
We created a home‑care and therapy model that places the client at the centre of their care, delivering therapeutic support, reablement, dignity, and respectful services tailored to individual needs.
We specialise in therapy and personalised, evidence‑based care designed to help clients retain and regain independence and improve quality of life. Our care plans are developed from a patient‑focused assessment, ensuring interventions are meaningful, measurable, and aligned with each person’s goals.
Our team comprises qualified, compassionate professionals from licensed therapists to skilled support workers who are committed to delivering high‑quality, client‑centred services. We provide care through in‑person visits, digital platforms, and community partnerships to make therapy accessible and effective.
We supply skilled staff to the private sector, local councils, private individuals, and home‑care services, delivering support across the Northeast of England and surrounding communities. Our approach emphasises empowerment, resilience building, and lasting, positive change for the people we serve.
Our Mission
Our mission is to deliver high‑quality, compassionate care and therapeutic services that promote independence and enhance the quality of life for every client we support. We are committed to providing evidence based, person‑centred home care within the comfort of your own environment, ensuring dignity, respect, and safety at all times.
We strive to make care accessible, reliable, and responsive, empowering individuals to lead healthier, more fulfilling lives through continuous innovation and a holistic approach to wellbeing. By upholding the highest standards of professionalism and integrity, we aim to positively impact the lives of those we care for and remain a trusted, efficient, and dependable healthcare provider in the Northeast of England.
Injury Rehabilitation
We help you recover from various injuries, including sports-related and post-operative conditions.
Home-Based Assessments
For clients in the Northeast of England, we offer in-person assessments in your own home.
Support for Daily Living (ADLs)
Our OTs help clients with essential daily tasks such as dressing, bathing, cooking, and eating, using adaptive tools and techniques when needed.
Household Task Management(ADLs)
We provide support and strategies for managing household tasks like cleaning and shopping.
Home Safety and Accessibility (ADLs)
Our OTs ensure your home is safe and accessible, coordinating with carers and providing moving and handling guidelines.
Our Goal
Our goal is to support you in recovering faster, rebuilding your strength, flexibility, and movement, and helping you achieve the personal goals that matter most to you. We focus on promoting independence within your own environment, ensuring that every intervention is meaningful, safe, and tailored to your needs.
Our Therapists
Tolulope Oyedele
About the FounderTolulope Oyedele, Founder of Cluster Services, is a highly experienced healthcare professional with 14+ years in the sector and a specialised Registered Occupational Therapist. She delivers high-quality, person-centred care rooted in dignity, independence, and compassion. With a BSc in Nursing (University of Sunderland) and an MSc in Occupational Therapy (Northumbria University), she combines strong clinical care, patient safety, and holistic wellbeing with therapeutic expertise. Her experience spans community services, mental health, and NHS settings, including functional assessments, reablement, falls prevention, and long-term condition management. Known for her calm, relationship-centred approach, she is committed to raising standards in home care and empowering individuals and families.
Joe Whelan
Specialised PhysiotherapistA specialised Physiotherapist with a diverse clinical background in neurology, elderly care, respiratory, and musculoskeletal rehabilitation, delivering holistic, patient-centred care that supports recovery, mobility, and long-term wellbeing. Experienced in providing evidence-based physiotherapy for complex needs and working within multidisciplinary teams to ensure seamless, high-quality care. Skilled in functional independence, rehabilitation, and meaningful patient outcomes. Additionally trained in sports massage, enhancing expertise in soft tissue recovery, injury prevention, and performance support. Committed to ongoing professional development, they provide compassionate, personalised care that empowers patients with clarity, confidence, and improved quality of life.
Emily Parker
PhysiotherapistEmily is a physiotherapist with over 10 years of experience specializing in sports injury rehabilitation and post-operative care. She focuses on personalized treatment plans to help clients recover.